Website Terms
of Use
Introduction
These Terms and Conditions set out how you (the User) can use this Site.
Please read them carefully.
The Wild K9s Privacy Statement is set out in a separate page and confirms how we use data relating to you and it forms part of these Terms of Use.
Separate legal terms apply to purchases made via this Site.
These terms may change from time and the terms in force will be displayed on this page.
About us & how to contact us
Wild K9s is founded by Amy Lacey and operates from Bramble Cottage, Gorley Road, Ringwood, Hampshire.
You can contact us in writing via amy@wildk9s.co.uk or by post at the registered office address.
Site use
By visiting www.wildk9s.co.uk you are consenting our terms and conditions as set out below. Should you not wish to accept the terms and conditions of this Site in full you should cease using this Site immediately.
This website, www.wildk9s.co.uk, will be referred to as the “Site”. All visitors to the Site will be referred to as “User” “You” or “Your”. As a user, you will be bound by these Terms of Use which may also be referred to from time to time as Terms and Conditions. The terms “We” “Us” and “Our” refer to Wild K9s. Accessing and using the Site constitutes acceptance of the Terms of Use.
By using this Site you agree to the Terms and Conditions without modification. We reserve the right to amend the Terms of Use of this Site and on doing so we will update these Terms and Conditions.
This Site is intended for use by persons who are a minimum of 18 years old.
You must not copy, share or disseminate the information on this site which is subject to copyright for which all rights are reserved.
This Site is directed to people residing in the United Kingdom. We do not represent that the content will be available or appropriate in other locations. This Site is written in English and we do not take responsibility for any translations which are applied to this Site.
In using this Site you may encounter comments and/or content supplied by other users. The information contained within user comments is not verified or approved by us. The views expressed by other users on the Site do not represent our views or values.
Terms
The content on this Site, and the associated social media channels (via Facebook @Wildk9s, Instagram @Wild_K9s, YouTube @wildk9s84) and email marketing, will include information on canine behaviour, training and welfare. All content is intended for informational purposes only. None of the content in emails, blog posts or social media posts should be construed as specific coaching advice.
In addition to these Terms of Use please be aware of our Privacy Policy and Terms and Conditions of Sale which include key terms which are set out separately on our Site.
Site operation
This Site is available free of charge.
We do not guarantee the availability of any Site or content. We reserve all rights to withdraw, suspend or restrict the content at any time for any reasons. Where possible, we will give you reasonable notice if the Site is to be suspended.
We do not guarantee that this Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.
Privacy Policy
Our business has a privacy policy. The key elements of that policy are set out on this Site in our Privacy Statement, last updated 1st August 2024. The Privacy Statement can be found at www.wildk9s.co.uk/privacy.
Intellectual property rights
This Site contains intellectual property created and owned by Amy Lacey unless otherwise stated. The Intellectual Property includes all content on the Site. Content means any text, graphics, audio and video and also extends to the page layouts of this Site and any social media channels and emails. All photographs and videos on this website and the connected social media channels @wildk9s, @wild_K9s and @WildK9s84 are subject to copyright.
You may not use our intellectual property in any way. This includes but is not limited to republishing or sharing any text, graphics, audio and video and also extends to the page layouts of this Site and any social media channels and emails.
Should you wish to utilise the content on this Site please contact amy@wildk9s to make your request. You must receive written permission to repurpose, copy and/or modify any content on this Site, or content which is shared to you by email or on social media.
For all copyright requests please contact Amy Lacey via amy@wildk9s.co.uk
Loss or damage
Notwithstanding any of these terms, we do not intend to exclude or limit our liability to you where it would be unlawful to do so. We do not exclude or limit liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
We have no liability to You for any loss of profit, loss of business, business interruption or loss of business opportunity. To the maximum extent permissible at law, our aggregate liability to you in connection with these terms howsoever arising in contract, negligence or otherwise, is limited to £250.
If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.
Refund Policy
Should you decide to purchase a coaching programme or any personalised product from this Site then you will enter into a contract of sale with us at the point of sale. If you change your mind about purchasing, you are entitled to a refund for the 14 days following the purchase. Should your coaching course or programme start within that 14-day period and you decide to cancel then you will be refunded, but the amount of any coaching sessions or value received will be deducted from your refund. Deductions will be calculated on a pro rata basis.
If you make an electronic purchase, then you will be sent a link for a direct download. At the point of purchase, you will be asked to confirm your express consent to receiving the download immediately. In agreeing to receive the download at the point of purchase you will lose your right to cancel and your right to a refund.
Should you have any questions about your purchase we will be happy to assist.
Disclaimers
The information on this website is intended for entertainment and informational purposes only and does not constitute professional (including veterinary or behavioural) advice. The information on this Site is provided without any representations or warranties, express or implied.
You must obtain professional or specialist advice before taking, or refraining from taking, any action based on the content on our Site.
You must not rely on the information on our Site as an alternative to advice from a qualified veterinarian, canine behaviourist, or other relevant professionals. If you have any specific questions about a veterinary or behavioural matter, you should consult your veterinarian or another relevant professional. If you believe your dog may be suffering from a medical or behavioural condition, you should seek immediate professional attention. You should never delay in seeking professional advice because of information on our website or social media channels.
All training and behavioural advice is provided as guidance, and specific results may vary. If your dog has any known health issues, caution should be given when considering the advice and activities included on the Site.
Not all training activities shared are suitable for all dogs. If your dog is new to training, has any health concerns, or if you have any doubts about the suitability of an activity, you should consult a veterinarian or a certified canine behaviourist before proceeding and follow their advice.
Although reasonable efforts are made to update the information on this Site, we make no representations, warranties, or guarantees, whether express or implied, that the content on our Site is accurate, complete, or up-to-date.
The content on this Site does not constitute professional canine training, veterinary, or behavioural advice. Should you require advice under any of these heads, then you should contact a professional directly. Viewing the information on this Site does not constitute a contractual relationship between you and us.
Nothing in this disclaimer will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
This Site may contain links to other sites. These sites are not under our control and we cannot be responsible for any actions or events arising from you following any links from this Site. Links are provided for informational purposes only and should note be interpreted as approval or endorsement by us.
Any comments on our blog or social media channels are not endorsed or verified by us. We are not responsible for the comments on our Site made by third parties. Should we become aware of comments which are likely to be distressing we will remove them from our Site. Removal of comments does not indicate that any compensation will be awarded, it will not, comments are removed to ensure enjoyment for Site users.
From time to time we also partner with third parties and recommend their products and services for which we may receive commission or payment in kind. In all circumstances we make full disclosures as to our affiliate partners and never charge you more.
Jurisdiction & dispute resolution
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction for any matter and proceedings arising out of the use of this Site.
It is intended that all disputes can be resolved with good faith between the parties. Should it not be possible to resolve a dispute then the dispute shall be referred to mediation.
Cookies Policy
This Site uses cookies; small files of letter and numbers that are automatically placed on your machine – if you agree - to help our Site provide a better user experience.
Cookies do not typically include identifying personal information, but cookies may also be linked to personal information which is stored about you.
We use cookies to retain your user preferences, store information from elements of our Site such as shopping carts, and to provide anonymised tracking data to third party applications such as Google Analytics. These cookies are likely to be analytical/performance cookies or targeting cookies. We have no control over third party cookies.
In general, cookies should make your browsing experience better. You may prefer to disable cookies for this Site which you can do by disabling cookies in your browser. We suggest following the steps via the ‘Help’ tool of your browser. Please note that if you change your browser settings to block all cookies (including essential cookies) you may not be able to access some or all of our Site.
Except for essential cookies, all cookies expire within a reasonable period of time.
Miscellaneous
Whilst using this Site you may provide personal information about yourself including your name and email address. When providing these details, you agree to provide accurate and up to date information.
For the avoidance of doubt the Terms of Use stand as terms only, there is no intention to create a contract.